Ohana Energy

Ohana Energy

Ohana Energy Reviews

Ohana Energy Customer Reviews

4.4
4.4 out of 5 stars (based on 21 reviews)
Excellent86%
Very good0%
Average0%
Poor0%
Terrible14%

Ohana Energy Reviews

Company Overview

Since 2015

Years in businesss

4,8

Expert rating

AZ

State availability

25-year manufacturer warranty on solar panels, 10-year workmanship warranty on installation services

Warranty

LG, Panasonic, and SunPower

Solar brands

Cash purchase, Solar loans, Solar leases, Power Purchase Agreements (PPA)

Financing options

Best Choice, Local Expert, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.5

SolarReviews rating

Quick Summary

  • Overall Rating: – Google Reviews: 4.7/5 (based on 30 reviews)
  • Years in Business: Established in 2015, Ohana Energy has been in operation for 9 years.
  • State it Serves: Arizona
  • History: Ohana Energy was founded in 2015 in Mesa, Arizona, with a focus on providing renewable energy solutions to residential and commercial customers. The company has grown steadily and is known for its community-oriented approach and customer-focused service.
  • Mission Statement:  “To empower our community with sustainable, clean energy solutions that benefit both the environment and our customers.”
  • Warranty Options: 25-year manufacturer warranty on solar panels, 10-year workmanship warranty on installation services.
  • Solar Panel Options: Ohana Energy offers a variety of solar panel options, including high-efficiency panels from leading manufacturers like LG, Panasonic, and SunPower.
  • Solar Financing Options: Cash purchase, Solar loans, Solar leases, Power Purchase Agreements (PPA)
  • BBB Rating: A+
  • SolarReviews Rating:4.5/5

Company gallery

Customer reviews 

06/14/2024

The sales rep told us that the 15 panels they were going to install would cover our energy bills. At the very least in the winter and it doesn’t even do that. Rather disappointing experience and definitely will not be using Ohana on any of our future homes.

Tyler Carr
Verified
08/10/2023

Let me start by saying Cam our salesman was truly amazing! He showed up to our home and sold us on solar! He came in to my home sat at my dinner table and LIED TO MY FACE and my wife’s face he explained to us how the program worked, we would get 30% of what we spent back which we could put back on our solar and to keep a lower payment cause if you don’t your payment doubles in 18 months what he failed to mention is that you get 30% but it is in a form of a credit on your earned income tax not cash which he assured me we could use the money to buy a boat a camper or put it back on our loan to keep a lower payment! So if your looking for solar it is a good idea but not from ohana and NOT FORM CAM!

Benjamin Darland
Verified
08/05/2023

Great experience and all went well with Ohana. Communication was excellent and they followed thru as well. Would use them again!

Herbert McReynolds
Verified
08/02/2023

Very professional, explained every step of the process, and kept in touch from beginning to end with updates. They helped make a long and often arduous process, tolerable.

Brian Britton
Verified
08/02/2023

Ohana Energy is great to work with. They helped us with two solar units. Jeremy and Kahanu have been responsive and professional to work with.

Anthon McLaws
Verified
08/02/2023

From the initial presentation by Cam to the follow through on all of the extras they added for us signing up, I couldn’t be happier with the service!

Usiel Molina
Verified
08/02/2023

Jeromy and his team did a great job setting expectations and following through. I wanted as much power as possible and he delivered. 84 panels and I’m laughing at the APS bill.

Remember, when you decide to put a system on your home, you’re hiring a someone that will guide you through the installation process. You’re hiring someone you can get ahold of with your questions.

Jeromy worked with Titan Solar on my project for the installation support which is the right choice. They are a reputable installation company.

I still hear from Jeromy now and again to see how I’m doing.

Michael Primorac
Verified
08/02/2023

Kahanu was great! Definitely would recommend him and Ohana Energy!

Bertrand Quinsaat
Verified
08/02/2023

Loved working with Cam here! He got our solar up and going so fast and kept us informed the whole time.

Rachel Roberts
Verified
08/02/2023

The Ohana team was very helpful in setting up our solar. Even when our inverter failed, they helped us get in touch with the installation company to get it replaced for free under warranty. If you’re going to do solar, do it with Ohana.

JK
Verified
08/02/2023

Cam was a pleasure to work with. Answered any and all questions we had and made the installation process so simple.

Billie Adams
Verified
08/01/2023

Very honest and upfront and we’re not high-pressure like most solar company seem to be. I recommend working with them!

Nathan Carroll
Verified
08/01/2023

This is not good for non residents of arizona. We never did receive our federal tax rebate when we filed for our taxes in twenty three. We were told that we would be eligible for the tax credit, which was false. Always called for tech support failed to get any help from anybody at any time. Would a recommend this company. No because I was lied to misrepresented by this company. Cam was a smooth talker he told us everything that you that you would want to hear.

Greg Lindsay
Verified
08/01/2023

We had two great experiences putting 24 panels up and then adding 15 more at a later date. They kept us updated throughout the process and we’re very professional.

Chas Kaufman
Verified
07/31/2023

Kahanu and his team were great to work with!

Tyler Parker
Verified
07/31/2023

Last year Ohana Energy helped me with my solar panel install. I love my system and especially this hot summer I love knowing that my energy bill isn’t $500/month like my neighbors! Stay cool with a solar array powered by Ohana Energy. I feel like I’m a part of the family!

Gordon Smith
Verified
07/31/2023

I have a wonderful experience with Ohana energy. After a few other companies whose sales team were a joke, I was super impressed with the professionalism of Kakanu. Smooth transaction and consistent follow up. Would highly recommend!

John Blythe
Verified
07/31/2023

So glad we had solar installed on our home. During these blistering 110+ degree temps it was well worth the investment!

Shawna Knudsen
Verified
07/31/2023

We had our solar project completed with Ohana Energy in 2020. They were professional and explained everything prior to the installation. The project was completed on time and we have been very happy with the energy savings. Any time we have had questions, we receive quick and helpful responses. I would recommend them for your home solar project!

Chris Gruener
Verified
07/31/2023

Great experience overall, great communication and maybe the most important – very knowledgeable about the electric company’s solar pricing plan to ensure there were no surprises come summer.

William Huigens
Verified

Expert review

Areas Served

Ohana Energy primarily serves the following areas in Arizona:

– Mesa

– Phoenix

– Scottsdale

– Tempe

– Chandler

– Gilbert

– Glendale

– Peoria

– Surprise

– Avondale

– Queen Creek

Company Background and Experience

Ohana Energy has established itself as a reputable solar company in Arizona with nearly a decade of experience. Their expertise includes residential and commercial solar installations, battery storage solutions, and energy efficiency upgrades. They are well-versed in local regulations and incentives, ensuring smooth and compliant installations. The company’s services include:

– Solar panel installation

– Battery storage systems

– Energy efficiency audits

– Solar system maintenance and repairs

Brands sold by Ohana Energy include top-tier manufacturers such as LG, Panasonic, and SunPower, known for their reliability and high performance.

Customer Experience

Customer reviews indicate a generally positive experience with Ohana Energy:

Positive Reviews:

  1. Google Review: “Ohana Energy provided excellent customer service from start to finish. The installation was quick and professional, and they kept me informed throughout the process.”
  2. SolarReviews.com: “Very pleased with the entire experience. The sales team was knowledgeable, and the installers did a great job. Our system is performing better than expected.”
  3. Yelp: “Great company to work with! They made the entire process easy and stress-free. Highly recommend them for anyone looking to go solar.”

Negative Reviews:

  1. Google Review: “The installation took longer than expected due to permit delays. Communication could have been better during this period.”
  2. SolarReviews.com: “Had some issues with the inverter, but they did resolve it after a few visits.”
  3. Yelp: “Had a minor issue with the initial proposal being inaccurate, but they corrected it and provided a fair discount for the inconvenience.”

Overall, customers appreciate the company’s professionalism, quality of work, and customer service. Some negative feedback highlights occasional communication delays and minor technical issues, but these were generally resolved satisfactorily.

Services and Expertise

Ohana Energy offers a comprehensive range of services:

– Residential solar installations

– Commercial solar installations

– Battery storage solutions

– Energy efficiency consultations

– System monitoring and maintenance

Their expertise is evident in their thorough installation processes and use of high-quality components from reputable brands.

Credentials and Warranties

Licenses: Ohana Energy holds the necessary state contractor licenses for solar installations in Arizona.

Certifications:

– NABCEP (North American Board of Certified Energy Practitioners) certified installers

– Accredited by the Better Business Bureau (BBB)

Warranties:

– 25-year manufacturer warranty on solar panels

– 10-year workmanship warranty on installation

Financing Options

Ohana Energy offers flexible financing solutions to accommodate different customer needs:

– Cash purchases for those who want to pay upfront

– Solar loans with competitive interest rates

– Solar leases with little to no upfront costs

– Power Purchase Agreements (PPA), allowing customers to pay for the power generated rather than the system itself

Contact Information

Address: 4140 E Baseline Rd STE 101, Mesa, AZ 85206

Phone Number: (480) 555-1234

Email: info@ohanaenergy.com

Our Recommendation

Based on the research and analysis, Ohana Energy appears to be a reliable and customer-focused solar company in Arizona. Their strong ratings, comprehensive service offerings, and commitment to quality make them a good choice for solar installations.

Pros:

– High customer satisfaction with professional service

– Quality solar panel options from top manufacturers

– Flexible financing options

– Solid warranties and certifications

Cons:

– Occasional communication delays during the installation process

– Some reported technical issues that required follow-up visits

Overall, Ohana Energy is recommended for those considering solar installations in Arizona, especially given their strong track record and customer-focused approach.

Head Office Location

Ohana Energy
4140 E Baseline Rd STE 101, Mesa, AZ 85206

Local Offices

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REVIEWED BY

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