Renova Energy

Renova Energy

Renova Energy Reviews

Renova Energy Customer Reviews

4.0
4.0 out of 5 stars (based on 11 reviews)
Excellent73%
Very good0%
Average0%
Poor9%
Terrible18%

Renova Energy Reviews

Company Overview

Since 2006

Years in businesss

3.5

Expert rating

California and Arizona

State availability

Industry-leading warranty coverage with no out-of-pocket costs for malfunctions or defects

Warranty

Equipment from reputable manufacturers like SunPower, Tesla, and Wallbox

Solar brands

Various financing options, including $0 down solar financing (lease or loan), free installation, and outright purchase

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

Not BBB accredited

BBB Rating

4.92

SolarReviews rating

Quick Summary

  • Overall Rating: 4.92 based on 401 reviews. 3.2 stars on Google reviews at the local office in 3951 E Michigan St #175, Tucson, AZ 85714
  • Years in Business: Founded in 2006.
  • States Served: Primarily California and Arizona, with plans to expand to Nevada.
  • History: Founded by Vincent Battaglia in 2006, Renova Energy started with a small investment and has grown into an award-winning company. Battaglia’s experience in Russia inspired him to create a more efficient and sustainable energy solution.
  • Mission Statement: To create green and sustainable energy systems for a better world, addressing energy and global warming issues while revitalizing local communities.
  • Warranty Options: Industry-leading warranty coverage with no out-of-pocket costs for malfunctions or defects.
  • Solar Panel Options: Offers equipment from reputable manufacturers like SunPower, Tesla, and Wallbox.
  • Solar Financing Options: Provides various financing options, including $0 down solar financing (lease or loan), free installation, and outright purchase.
  • BBB Rating: Not BBB accredited, with a rating of 3/5 stars based on 4 customer reviews and 5 complaints closed in the last 3 years.
  • SolarReviews Rating: 4.92 based on 401 reviews.

Company gallery

Customer reviews 

06/25/2024

Renova is a top class solar design, build and service company. I would recommend the. To anyone in a heart beat!

Mohammed Abdalla
Verified
06/07/2024

I interviewed several local companies and after a lot of research and meeting with all of them, I went with Renova Energy. They kept me updated as my project moved along and the installation turned out great. I’m very happy with my solar and Brandon was terrific, before you go solar give Renova Energy and Brandon a call.

Vitol Business
Verified
05/14/2024

To be clear, I have not had any work done by this company. I gave one star because I had to give a star and I did not use any of their products or their workmanship.

The star simply represents the contractual terms.

However, I had a solar work up done by Doug ( who was great) and I was prepared to sign the final contract. When I read it, I had a few questions of concern and that’s when the communication stopped on their part, probably due to internal legal review.

My advice is to read the contract. Be sure you’re comfortable with it. I was not.

Update: I received word from them that their legal department can make no adjustments (addendum) to the contract to address my concerns.

dave l
Verified
05/03/2024

Late December I signed a contract with Renova energy for a lease on solar. When I signed my contract the gentleman who sold me the contract told me that I should start hearing back from them to schedule install no later than 45 days. Fast forward to Mid Feb l I hear nothing from them so I call Manuel my sales guy and he gives me a number Renova energy. I called and spoke to Alyssa she told me it would be in May and not 45 days and she doesn’t understand why the sales guy would tell me 45 days. We are now May 3rd and I’ve not heard from them regarding insulation. TEP has everything ready to go but now they say it’s at the County due to them the county losing the plans and they needed to resubmit them. You would think that they would have contacted me to let me know that there could be a delay, but no they didn’t feel it was in their scope to do that. So now we’re waiting to hear back to see when the installation is going to take place. I guess anybody will say anything to get a contract signed and that’s exactly what this company did they miscommunicate along with lack of communication on the plans. If it wasn’t for me calling them I would not have known that there would be a delay and it may not be in this month. So please beware ask more questions prior to signing the contract with the the sales guy, call to the actual people who are responsible for moving this project forward before you decide to sign. This company is also known as Sun Power or contract with sun power for installation. Keep that in mind.

Jennifer Soto
Verified
04/06/2024

Scheduled an appointment with Renova on the website last week for 2:30pm today. Yesterday I recieved an email asking if I was interested in getting a quote. I replied that I already had one scheduled for Saturday at 2:30pm. I got a reply that the representative had a conflict and asked if I could do 4pm. I said I could and rearranged my plans accordingly. I waited until 5pm and no one showed, emailed, texted or called to cancel. If your going to spend $10s of thousands of dollars with a company, you have to trust that they are at least organized and relatively well run. That doesn’t appear to be the case. I’ll keep looking.

John Segerlund
Verified
01/23/2024

Our solar system is up and running. From Sales (Brandon) to the installation team (Marcus), the Renova team was white glove service the entire way. I highly recommend them!

Richard Romane
Verified
12/09/2023

Kamal Zeindeen
Verified
11/13/2023

First experience with Renova Energy solar went very well. Ishmael, of Renova Roofing, and his teammate did an outstanding job installing the stanchions and sealing them to prevent possible leaks. If the rest of the install goes this smoothly, I’m in good hands.

Robert Troastle
Verified
11/13/2023

First experience with Renova Energy solar went very well. Ishmael, of Renova Roofing, and his teammate did an outstanding job installing the stanchions and sealing them to prevent possible leaks. If the rest of the install goes this smoothly, I’m in good hands.

Robert Troastle
Verified
11/13/2023

First experience with Renova Energy solar went very well. Ishmael, of Renova Roofing, and his teammate did an outstanding job installing the stanchions and sealing them to prevent possible leaks. If the rest of the install goes this smoothly, I’m in good hands.

Robert Troastle
Verified
11/13/2023

First experience with Renova Energy solar went very well. Ishmael, of Renova Roofing, and his teammate did an outstanding job installing the stanchions and sealing them to prevent possible leaks. If the rest of the install goes this smoothly, I’m in good hands.

Robert Troastle
Verified

Expert review

Areas Served

  • Service Areas in Arizona: Tucson and surrounding areas

Company Background and Experience

Renova Energy, founded in 2006 by Vincent Battaglia, has grown rapidly due to the increasing demand for renewable energy. The company is committed to providing high-quality solar solutions and exceptional customer service. Renova Energy was the first company to be accredited by the North American Board of Certified Energy Practitioners (NABCEP) in 2012 and has received numerous awards, including SunPower’s National Residential Dealer of the Year.

Customer Experience

Positive Reviews:

  1. Michael Azzarella: Praised the professional workers and smooth installation process. Highlighted the importance of reading reviews to avoid poor experiences with other companies.
  2. Tony Carrillo: Appreciated the seamless installation process and stellar customer service. This was his second home installation with Renova.
  3. Victoria Falls: Had an exceptionally positive experience with data-driven analysis and professional, polite crews. Highly recommended Renova Energy.

Negative Reviews:

  1. Gary C: Rated the company 1 star on BBB, citing unresolved service or repair issues.
  2. Anonymous Customer: Reported communication issues and high upfront costs, although these instances were exceptions rather than the rule.
  3. Thomas Kelly: Experienced a leak under the panels after Hurricane Hilary, which required multiple visits to resolve.

Source

Overall, customers frequently praise Renova Energy for its professional staff, high-quality products, and timely delivery. However, some customers have reported communication issues and high upfront costs.

Services and Expertise

  • Types of Services Offered: Solar panel installation, energy storage, EV charging, re-roofing, cleaning, repair, and maintenance.
  • Hands-on Experience: Over 18 years of installation experience with more than 1,000 five-star reviews. Renova Energy is known for its comprehensive service offerings and in-house service and roofing departments.

Credentials and Warranties

  • Licenses: Licensed by the Contractors State License Board (CSLB #910836) and the Arizona Registrar of Contractors (ROC #339430, ROC #345843).
  • Certifications: NABCEP certified, demonstrating a high level of competence and ethical standards.
  • Warranties: Offers industry-leading warranty coverage with no out-of-pocket costs for malfunctions or defects.

Financing Options

Renova Energy provides a variety of financing options, including:

  • $0 down solar financing (lease or loan)
  • Free installation
  • Outright purchase

Contact Information

Address: 3951 E Michigan St #175, Tucson, AZ 85714

Phone Number: 520.420.1400

Email: info.az@renovaenergy.com

Website: renovaenergy.com

Renova Energy stands out as a reputable and experienced solar company in Arizona, offering a wide range of services, high-quality products, and strong customer support. However, potential customers should be aware of the limited geographic availability and some reported communication issues.

Our Recommendation

Based on the analysis and research, Renova Energy appears to be a highly reputable and reliable solar installation company, making it a strong candidate for solar installations in Arizona. Here are the detailed pros and cons to consider:

Pros

  1. High Customer Satisfaction: Renova Energy has an impressive average rating of 4.92 based on 401 reviews, indicating a high level of customer satisfaction.
  2. Experience and Expertise: The company has been in business since 2006, providing over 18 years of experience in the solar industry. They are also the first NABCEP-certified solar company in the U.S.
  3. Quality Products: Renova Energy offers high-quality solar panels from reputable manufacturers like SunPower and Tesla, known for their efficiency and reliability.
  4. Comprehensive Services: The company provides a wide range of services, including solar panel installation, energy storage, EV charging, re-roofing, cleaning, repair, and maintenance.
  5. Strong Warranty and Support: Renova Energy offers industry-leading warranty coverage with no out-of-pocket costs for malfunctions or defects, and they have a dedicated in-house service and roofing department.
  6. Financing Options: They provide various financing options, including $0 down solar financing (lease or loan), free installation, and outright purchase, making solar more accessible to a broader audience.
  7. Local Expertise: Renova Energy has regional expertise in desert solar design, ensuring systems can withstand the unique conditions of the desert environment.

Cons

  1. Limited Geographic Availability: Currently, Renova Energy only provides services in California and Arizona, with plans to expand to Nevada. This limited geographic reach may be a drawback for potential customers outside these areas.
  2. Communication Issues: Some customers have reported issues with communication and customer service, which could be a concern for those who prioritize seamless interactions.
  3. High Upfront Costs: Like many renewable energy solutions, there may be high upfront costs associated with their installations, which could be a barrier for some customers.
  4. Intermittency of Renewable Energy: As with all solar energy systems, power generation is intermittent and depends on weather conditions, which may affect the consistency of energy supply1.
  5. Legal and Regulatory Challenges: The company has faced legal challenges, such as the lawsuit with the Imperial Irrigation District (IID) over net metering, which could impact their operations and customer relations in certain areas.

Renova Energy is a well-established and highly rated solar company with a strong track record of customer satisfaction, quality products, and comprehensive services. Their extensive experience and regional expertise make them a reliable choice for solar installations in Arizona.

However, potential customers should be aware of the reported communication issues and high upfront costs. Overall, Renova Energy is recommended for those looking to invest in solar energy in Arizona, provided they conduct their own research and consider their specific needs and circumstances.

Head Office Location

Renova Energy
3951 E Michigan St #175, Tucson, AZ 85714

Local Offices

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