Company Overview
Years in businesss
Expert rating
AZ, CA, NV, UT
State availability
One of the longest warranties in the industry, up to 20 years on panels
Warranty
Heliene
Solar brands
Financing through loans provided by EnerBank USA with a 2.99% fixed APR over 144 months
Financing options
Best Choice, Trusted Solar Provider
Acknowledgement
Experienced installer
Expertise
Not available
BBB Rating
Not available
SolarReviews rating
Quick Summary
Overall Rating: Mixed reviews with a notable number of negative customer experiences.
Years in Business: Founded in 2016.
State Served: Primarily Arizona, but also involved in projects in California, Nevada, and Utah.
History: Solar Electric Freedom, LLC has been in operation for nearly a decade. It is family-owned and led by Keith Rowley, an electrical engineer with a Master’s degree in Solar Design. The company has installed over 5,000 kW since its inception.
Mission Statement: Committed to providing high-quality, customized solar solutions while exceeding customer expectations.
Warranty Options: Offers one of the longest warranties in the industry, up to 20 years on panels.
Solar Panel Options: Provides both on-grid and off-grid solar systems, primarily using Heliene panels.
Solar Financing Options: Financing through loans provided by EnerBank USA with a 2.99% fixed APR over 144 months.
BBB Rating: Not available.
SolarReviews Rating: Not available.
Company gallery
Customer reviews
Jim and the crew at Solar Electric Freedom are great to work with and are very experienced in the solar game. Would recommend to any person or organization looking to go solar.
Solar Electric Freedom and I have settled our differences, and I am satisfied with the resolution.
Solar Electric Freedom has been very honest about everything from the beginning. They have delivered on what they committed to us and have been easy to work with. We look forward to our solar system completion in January as planned.
I had solar panels installed by a company no longer in business. Attempted to get another company to do a repair. Solar Electric Freedom is the only company who would work with me. Their customer service is excellent. Michelle in the office was very helpful and commu
nicated with me prior to the work being done. The workers were friendly and professional. Unfortunately I only got the name of one of the workers (Hector), who was very helpful and answered all of my questions. Joe, in the office was able to answer any addition questions I had. I will without a doubt use this company again. I can’t say enough good things about this experience
Expert review
Our Recommendation
Based on the gathered information, Solar Electric Freedom, LLC shows promise with its extensive experience, long warranty offerings, and financing options. However, the mixed customer reviews, particularly the recurring issues with customer service and project delays, are significant concerns.
Pros:
– Long warranties on solar panels.
– Comprehensive services from design to installation.
– Extensive experience in the industry.
Cons:
– Numerous reports of poor customer service and project delays.
– Technical issues with installations reported by multiple customers.
For potential customers, it is recommended to thoroughly discuss the project timeline, warranty specifics, and ensure clear communication channels before committing to their services. Given the mixed reviews, consider reaching out to recent customers for their experiences or exploring other well-reviewed solar companies in the region.
Head Office Location
Solar Electric Freedom, LLC
Local Offices
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