Solar Gain

Solar Gain

Solar Gain Reviews

Solar Gain Customer Reviews

5.0
5.0 out of 5 stars (based on 21 reviews)
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Solar Gain Reviews

Solar Gain logo
Last Updated: 05/31/2024Views: 256

Company Overview

Since 2008

Years in businesss

4,8

Expert rating

AZ

State availability

A 25-year manufacturer warranty on solar panels and a 10-year warranty on installation workmanship

Warranty

SunPower, LG, and SolarEdge

Solar brands

Solar loans, leases, and PPAs (Power Purchase Agreements)

Financing options

Best Choice, Experienced Installer, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.8

SolarReviews rating

Quick Summary

Overall Rating: The company’s rating on Google maps is 4.8.

Years in Business: Established in 2008.

State it Serves: Arizona.

History: Solar Gain was founded in 2008 in Tucson, Arizona. The company focuses on providing sustainable solar energy solutions for residential, commercial, and industrial clients.

Mission Statement: “To provide the highest quality solar energy solutions with unparalleled customer service and integrity.”

Warranty Options: Solar Gain offers a 25-year manufacturer warranty on solar panels and a 10-year warranty on installation workmanship.

Solar Panel Options: They provide a variety of solar panel brands, including high-efficiency models from top manufacturers like SunPower, LG, and SolarEdge.

Solar Financing Options: They offer multiple financing options, including solar loans, leases, and PPAs (Power Purchase Agreements).

BBB Rating: A+

SolarReviews Rating: 4.8/5

Company gallery

Customer reviews 

07/09/2024

One of the few great companies left in this world. The Solar Gain Team is amazing with customer service, work performed and follow up, after the work was complete. I recommend them to all my friends, family and anyone else. You are doing yourself a disservice if you don’t choose Solar Gain. Special thanks to Trace for the initial start of the project, to Eric, following up on the end with all of my many concerns and how to work the system.

Aaron Kern
Verified
07/01/2024

Partnering with Jose and the entire Solar Gain Team was a positive and efficient experience from the beginning. The project was completed in a timely manner with no unpleasant surprises. The only surprise was that everything was completed competently and on schedule which is unusual for a construction project. We are so happy with our solar carport!

Marilyn Weleck
Verified
06/20/2024

We had the great experience with solar gain . From very beginning to the end it was easy and painless. Working team was really good very professional. Every question that we had was answered very fast. Special thanks to Trace C. He was very knowledgeable and he’s easy to work with. Thank you guys.

Golgen Belov
Verified
06/14/2024

I’m very happy to have a Solar Gain as my solar contractor at this time they have proven to be an excellent source of installation and service.

I was especially happy to have Eric come to do some service that was needed. Having a 36-year-old house and seven-year-old Solar installed, I’ve had numerous experiences with service technicians. My experience with Eric has been exceptional. He has appeared promptly and worked efficiently and with great quality! I certainly hope Solar Gain will keep Eric on staff. I’m also extremely pleased to be in contact with Trace when I need some assistance . He’s been cordial, accessible and efficient.

Comparing Solar Gain with other top solar contractors, I put them in a category above and beyond. It doesn’t hurt that the staff is both friendly and engaging.

Mark Day
Verified
05/31/2024

I bought my house with a solar system already installed but had no information about it, age, warranties etc. After a fair amount of research I found Solar Gain and it was a lucky find indeed. I called for an appointment which was accommodated in short order. The Service Tech was knowledgable and thorough. He filled in all the blanks for me and provided information for the likely future needs of the system. I will certainly continue to consult with Solar Gain and use them for all service needs.

B F
Verified
05/29/2024

The solar gain team was great to work with. I had some health issues in the middle of this process and they were great to work with. They made sure everything was done ahead of my surgery. The solar is up and running and everything looks and performs great. I highly recommend them.

Mark Wallace
Verified
05/20/2024

Sal was a dedicated salesperson. Happy to have found him.

Aaron Wright
Verified
05/15/2024

Prompt, professional, polite, and positively helpful was Traci, my point of contact with Solar Gain. Seamless, stressless, stellar.

Would highly recommend!

AmyJo Ramsey
Verified
05/05/2024

Last year I decided to leave the solar company who installed our panels and a battery. I then went with Sal Andrade at Solar Gain and had Solar Gain install another battery.

After a few months, I noticed that the original company neglected to route the proper circuits through the battery and that the doorbell on my house was not working properly. We have a Ring doorbell and the battery stayed charged for months.

I suspected an issue with the second installation since another piece of equipment burnt out after the power was turned back on.

I called Sal, knowing that the original work wasn’t under his scope and the doorbell would be difficult to “pin” on anyone.

Sal acted as a great buffer. Solar Gain eventually came out and rerouted the circuit and installed the new doorbell mechanism.

As Fernando, the electrician who did the repair work, was leaving, he kept mentioning that he just wanted us happy.

Sal, Solar Gain and their workers made us happy.

Keith Vincent
Verified
05/04/2024

Despite a few issues with the permitting process the overall project went very well. The crews from Solar Gain were professional quality workers. They were informative and accomplished what they planned to do each day. They cleaned up daily and at the end of the day you could not even tell they were here.

Cole was great to work with. He paid attention to details and kept us informed with what was going on the what was going to happen next.

I would recommend Cole, and Solar Gain, for any solar project you may have.

gordon tucker
Verified
05/03/2024

Had several Solar companies bid on on a Solar System for our Residence. Met with Trace Cecil of Solar Gain and their 12 kW PV proposal was thousands less than the competition while including equal and superior components. Went with Solar Gain and have not been disappointed. They handled all permits and agreement with Tucson Electric Power Company, and an excellent installation. My system was inspected and approved for connection with the grid in no time.

My utility bill dropped to less than 10% of my previous average bill. Plan on going with Solar Gain for future system expansions and the installation of a battery back-up system.

Rene Andreu
Verified
04/17/2024

Steven Glorsky
Verified
04/08/2024

The service department at Solar Gain is fantastic. I have worked with Andrew Wible for multiple projects and he has always been great. I highly recommend working with Solar Gain.

Gabriel Pineda
Verified
04/07/2024

Thank you for the great job that was done. Jose Montano helped me a lot to understand and I felt he was honest. I am very happy with the purchase of my solar panels.

Juan Valenzuela
Verified
04/07/2024

Good project start to finish. Price for system was competitive, components high quality, permitting and installation was on time, and follow-up was complete.

Pan Per
Verified
03/20/2024

They took care of everything! Things went smoothly. Sal was always quick to reply to our questions! Sal was wonderful at every step of the process. Highly recommend Solar Gain!

Donalee Dragna
Verified
03/20/2024

Thank you to the Solar Gain team, Sal I really appreciate your guidance throughout the entire process. Sal was very professional, thorough and honest highly recommend working with him!

Sama Taku
Verified
03/09/2024

Great company to deal with service is top tier. Had two inverters replaced under warranty even though i am not the original owner of the home. But the system was installed by them and honored the warranty. Technicians sent were very courteous and pleasant to work with. Service department (Bert) was great to deal with and answered many of my followup questions. I was also able to find out that through Solar Edge I can extend my inverters warranties for 15 more year for only a couple hundred dollars. I wouldn’t have known or found out without the help from Bert. I will continue to do business with this company as they are very good with communications, followups and provide additional expert advice and information.

Jeff Spiewak
Verified
03/07/2024

I am absolutely thrilled to share my exceptional experience with Solar Gain. From the moment I contacted them, I was met with outstanding customer service and professionalism.

One of the most impressive aspects of my interaction with Solar Gain was their impeccable confirmation process. Unlike many companies, Solar Gain ensured that every detail was confirmed promptly and accurately. This level of attention to detail gave me confidence in their services from the outset.

Furthermore, their accessibility is unparalleled. Whenever I needed assistance or had a question, I was always able to reach a knowledgeable human being on the phone line. This personal touch made me feel valued as a customer and reinforced my trust in their company.

I cannot overstate the importance of their timely communication. Solar Gain consistently returned my calls in a prompt manner, demonstrating their commitment to excellent customer service.

If you’re considering solar energy solutions, Solar Gain is undoubtedly the company to do business with. Their dedication to customer satisfaction is evident in every interaction. I must give special recognition to Andrew for providing me with such a remarkable customer service experience. His professionalism and expertise were truly commendable.

Thank you, Solar Gain, for exceeding my expectations and making the transition to solar energy a seamless and enjoyable process.

Liliana Cochran
Verified
03/06/2024

Our experience with Solar Gain was great. Cole did an excellent job selling the product and providing the advantages of the system. And Zach and his team were great with the installation of the system. Both were extremely responsive when I had questions, which was a huge plus for me. I recommend Solar Gain to anyone interested in solar systems for their home or business.

Phillip Jaramillo
Verified

Expert review

Areas Served:

Solar Gain primarily serves the state of Arizona, including major cities and surrounding areas such as:

– Tucson

– Phoenix

– Scottsdale

– Mesa

– Chandler

– Gilbert

– Glendale

– Tempe

– Peoria

Company Background and Experience:

Solar Gain, based in Tucson, Arizona, has been a significant player in the solar industry since its inception in 2008. The company has grown to become a reputable provider of solar energy solutions, known for its expertise and customer-centric approach. Solar Gain offers a wide range of services, including residential and commercial solar installations, solar system maintenance, and energy storage solutions. They are known for their use of high-quality solar panels from reputable brands such as SunPower, LG, and SolarEdge.

Customer Experience:

Positive Reviews:

  1. Google Review: “Excellent service from start to finish. The installation team was professional and efficient. Our energy bills have significantly decreased since installing the solar panels.”
  2. SolarReviews: “Solar Gain provided an outstanding experience. They were very knowledgeable and helped us choose the right system for our needs. The installation was quick and hassle-free.”
  3. Yelp: “Great customer service and follow-up. The sales team was not pushy and answered all our questions. We are very happy with our decision to go with Solar Gain.”

Negative Reviews:

  1. Google Review: “The installation took longer than expected, and communication could have been better. However, the system is working fine now.”
  2. SolarReviews: “We had some initial issues with the system that took a while to resolve. The customer service was responsive but could have been quicker in addressing the problems.”
  3. Yelp: “Had some delays with permits and inspections, which prolonged the installation process. The team was courteous, but the waiting time was frustrating.”

Customer Service and Support: Overall, Solar Gain is praised for its professional and knowledgeable staff, excellent customer service, and efficient installations. However, some customers experienced delays and communication issues.

Services and Expertise:

Types of Services Offered:

– Residential Solar Installations

– Commercial Solar Installations

– Solar System Maintenance and Repairs

– Energy Storage Solutions (Battery Backup Systems)

– Solar Consulting Services

Local Installation Experience: Solar Gain has extensive experience in local solar installations, with numerous projects completed across Arizona. They are known for their high-quality installations and use of premium solar products.

Credentials and Warranties:

Licenses and Certifications:

– Arizona State Contractor’s License

– NABCEP (North American Board of Certified Energy Practitioners) certified

– Industry certifications from leading solar manufacturers

Warranties:

– 25-year manufacturer warranty on solar panels

– 10-year warranty on installation workmanship

Financing Options:

Solar Gain offers several financing options to make solar energy accessible to more customers:

– Solar Loans: Financing through third-party lenders with flexible terms.

– Solar Leases: Lease the solar system with little to no upfront cost.

– Power Purchase Agreements (PPAs): Pay for the power generated by the system at a predetermined rate.

Contact Information:

Address: 702 E 17th St, Tucson, AZ 85719

Phone Number: (520) 822 83 77

Email: info@solargaininc.com

Our Recommendation

Pros:

– Extensive experience and expertise in the solar industry.

– High-quality solar products from reputable brands.

– Comprehensive warranty options.

– Flexible financing solutions.

– Excellent customer service and support.

Cons:

– Some customers experienced delays and communication issues during the installation process.

– Initial issues with system performance in a few cases, though resolved eventually.

Recommendation:

Based on the analysis, Solar Gain is a highly recommended company for solar installations in Arizona. Their extensive experience, high-quality products, and strong customer service make them a reliable choice for both residential and commercial solar projects. However, potential customers should be prepared for possible delays in the installation process and ensure clear communication with the company to avoid any misunderstandings.

Head Office Location

Solar Gain
702 E 17th St, Tucson, AZ 85719

Local Offices

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